Melia Casa Maya Cancun All Inclusive, Cancun
About the Resort
Hotel Casa Maya is a family-oriented resort situated in the heart of Cancun's Hotel Zone, featuring over 2391.98 yd² of pristine white sand beach alongside the stunning turquoise waters of the Caribbean. The resort's unique location allows for easy access to Cancun's best dining, nightlife, and recreational activities, providing an ideal backdrop for unforgettable vacations. The beautifully designed property embraces the local culture, evident in its architecture and warm ambiance, making it a distinguished choice in the area.
Location
Located in the vibrant Zona Hotelera, the resort is conveniently positioned
Rooms
The resort offers stylish and comfortable rooms, including Standard Suites and Junior Suites, equipped with modern amenities. Each room features a private bathroom,
Eat & Drink
Onsite dining includes La Veranda, offering an
Leisure & Business
Hotel Casa Maya boasts numerous leisure facilities including two
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Private beach
- Elevator
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Water sports
- Tennis court
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Housekeeping
- Laundry
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
Children
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Pool with view
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Location
Reviews and Ratings
This hotel offers spacious rooms with beautiful views and a friendly atmosphere. The beach is nice, but the location can feel crowded at times. While the service was accommodating, the dining options were disappointing, especially with the extra charges for breakfast. Overall, it's a comfortable stay, but some aspects could use improvement.
My stay at the hotel was quite enjoyable overall. The rooms were spacious and well-equipped, providing a peaceful and comfortable atmosphere. The staff was incredibly friendly and accommodating throughout my stay. However, the dining options could use some improvements, as I found them to be somewhat pricey and not up to par on certain nights. The location could also be better since it’s somewhat inconvenient for dining out, but the beachfront was a definite plus.
I had a mixed experience at the hotel. While the location was convenient and the staff was friendly, I found the rooms to be quite noisy and not particularly clean upon arrival. The dining options were also overpriced and disappointing. Overall, there are definitely some ups and downs to consider.
I found the hotel in a lovely location, but I was quite disappointed with the condition of the rooms and the limited range of dining options. While the staff was kind and helpful, the overall experience felt below par. The amenities could use an upgrade, but the service was commendable and the location was convenient for exploring the area.
I had a mixed experience at this hotel. The location is fantastic, right on the beach and surrounded by beautiful greenery. However, the rooms could really use some improvements, and the noise from the adjacent rooms was quite disruptive. The service was friendly but noticeably slow at times. Overall, it has great potential but requires some attention to detail.
I had a great stay at this hotel. The rooms were spacious, clean, and offered a beautiful view from the balcony, which was a major plus. The service from the staff was amazing; they were kind and helpful throughout my stay. However, the dining options were just okay, and the location could use some improvement since it felt a bit isolated from main restaurant areas. Overall, it was a good value for the money.
The hotel has a fantastic beach and spacious rooms with great views, making it a nice place to relax. However, the cleanliness of the rooms left much to be desired, and the service was hit or miss, with some staff being friendly while others were quite rude. Overall, it's a mixed bag, with potential but needing improvement in certain areas.
My stay at the hotel was a mixed bag. While the location was fantastic, allowing me to access various places easily, the rooms left much to be desired as they felt outdated and had a moldy smell. The staff was friendly and polite, but their service could be a bit chaotic. Dining options were also limited and repetitive, which wasn't ideal. Overall, while I appreciated some aspects, there were significant improvements needed for a better experience.
I had mixed feelings about my stay at Casa Maya. The location was great, right by the beach, which was perfect for our last night before flying home. However, the rooms were a bit disappointing and not as clean or modern as I had hoped. The service was slow, but the staff was friendly. Overall, it felt like decent value for money, but there are definitely areas for improvement.
My stay at the hotel offered a mix of experiences. The room was quite comfortable, which I appreciated, but the outdated decor and bathroom issues need attention. The service from the staff was genuinely helpful and friendly, though there were some quirks with room assignments. The location was excellent, right in the heart of things, making it easy to access transport and nearby attractions. Dining left something to be desired, as the food lacked flavor despite the variety offered. Overall, there are some great elements here but also areas in need of improvement.
My stay at the hotel had its highs and lows. While the views from the spacious rooms were absolutely stunning, I was quite disappointed by the overall cleanliness and upkeep of the room. The staff was friendly, but I encountered some issues with service that made my experience less than ideal. The location, unfortunately, wasn't very convenient for nearby restaurants, but the facilities had potential for a comfortable stay.
My stay at the hotel was quite enjoyable, especially with its great location right on the beach. While the rooms were comfortable and provided hot water, I noticed the service was a bit overwhelming with constant pressure to purchase add-ons. The dining options left much to be desired, as prices were high and the food wasn't great. Overall, the price was reasonable, but I expected better from the dining experience.
The hotel had a lot going for it, especially with its spacious rooms offering fantastic views and a beautiful beach nearby. I appreciated the great location, making it easy to explore the area. However, the service could use improvement, particularly with the added charges and some pushy behavior regarding timeshare discussions. While the dining options were decent, they felt a bit pricey for what was offered. Overall, it was a good deal for the spaciousness and view, but there are definitely areas for improvement.
I had a decent time at the hotel, with comfortable and clean rooms, and the location being quite appealing. However, the service left much to be desired as we missed out on an excursion due to the staff's oversight. The dining options were limited and quite expensive, which was disappointing. Overall, it's a great place for a relaxing stay, but some improvements in service and dining would make it perfect.
I had a lovely three-night stay at the hotel, enjoying the spacious and clean suite with an ocean view and a balcony, which made for a nice vacation. The location was perfect, close to grocery stores and good beach spots, but the dining options could use improvement, especially concerning breakfast. While the service was mostly good, there was a hiccup on the last day regarding breakfast timing. Overall, it was a comfortable stay with friendly staff, but a few areas could be better.